This policy explains what you can expect from us and what we need from you in relation to your personal data. Please read this carefully as this policy is legally binding when you use our Services.
For the purpose of the relevant data protection regulations, Auquan Ltd is the “data controller” of your information. We are located on the Kemp House 160 City Road, London EC1V 2NX. Our registration number with the Information Commissioner’s Office UK (ICO). If you have any questions about how we protect or use your data, please email us at [email protected]
1. How do we protect your personal information
1.1 We are serious about guarding the security of your personal information and use a secure server to store your personal information. All information you provide to us is stored on secure servers provided by Amazon Web Services.
1.2 As you will know, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data during transmission, and any transmission is at your own risk. Once we have received your information, we will all reasonable effort and procedures to try to prevent unauthorised access.
2. Information we may collect from you
We may collect and use the following data about you:
2.1 Information you give us.
(a) You may give us information about you when you sign up to use our service, e.g. when you provide us with your personal details, such as your name and email address. This also includes information you provide through your continued use of our Services, participate in discussion boards or other social media functions on our Website or App, including entering and participating in competitions. The information you give us may include your name, e-mail address, social media handles, phone number, financial information (including credit card, debit card, or bank account information), payment reason, geographical location, personal description, CV and photograph.
2.2 Information we collect about you. With regard to your use of our Services we may automatically collect the following information:
(a) details of the transactions you carry out when using our Services, including geographic location from which the transaction originates;
(b) technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
(c) information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Website or App (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page;
2.3 Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties and may receive information about you from them.
4. Uses made of the information
We use your information in the following ways
5. Disclosure of your information
5.1 We may share your information with selected third parties including:
5.2 We may disclose your personal information to third parties
5.3 We do not have a published list of all of the third parties with whom we share your data with, as this would be heavily dependant on your specific use of our Services. However, if you would like further information about who we have shared your data with, or to be provided with a list specific to You, you can request this by writing to [email protected]
6. Where we store your personal data
7. Sharing your data outside of the EEA
7.1 In order to provide our Services to you, it is sometimes necessary for us to transfer your data to the third parties outlined in section 5.1 that are based outside of the European Economic Area. In these cases, we ensure that both ourselves and our partners take adequate and appropriate technical, physical and organisational security measures to protect your data. We also ensure we have appropriate contractual protections in place with these third parties
8. Profiling and Automated Decision Making
8.1 We may use some instances of your data in order customise our Services and the information we provide to you, and to address your needs - such as your country of address. For example, if you have declared yourself a student, we may send you announcements of student only competitions, and exclude you from announcements for professional only competitions. When we do this, we take all necessary measures to ensure that your privacy and security are protected - and we only use pseudonymised data where ever possible. This activity has no legal effect on you.
8.2 As part of being a highly technical and innovative company, we may use Automated Decision Making (ADM) in order to improve your experience. For example, so that we can provide you with a fast and efficient service. None of our ADM processes have a legal effect on you.
9. Data Retention
9.1 We will always delete data that is not longer required by a relevant law or jurisdiction in which we operate.
9.2 If you wish to terminate your account and have your personal identifiable information deleted, you may do so by sending an email to [email protected]
10. Your rights
10.1 You have the right to ask us not to contact you for marketing purposes by contacting us at [email protected], or by adjusting your notification preferences via the links sent in any email marketing communication.
10.2 You have the right to correct any personal information We hold on you that is inaccurate, incorrect, or out of date.
10.3 You have the right to ask us to delete your data when it is no longer necessary, or no longer subject to a legal obligation to which Auquan is subject to.
10.4 You have the right to transfer your personal data between data controllers, for example, to move your account details from one online platform to another.
10.5 Our Services may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility for them. Please check these policies before you submit any personal data to these websites
11. Access to information
11.1 Subject to applicable laws, you may have the right to access information we held about you. Your right of access can be exercised in accordance with the relevant data protection legislation.
13.2 If you feel that we have not addressed your questions or concerns adequately, you may make a complaint with the Information Commissioner’s Office in the United Kingdom. You may see their contact details via the ICO website